Shipping policy

Australia & International Orders are shipped using Australia Post from Melbourne to Australia and the Rest of the World.

NZ orders are shipped using NZ Post from Auckland.

During very busy sales periods, or due to a product being out of stock in one location but in stock in another, some orders may need to be dispatched to Australia or the Rest of the World from Auckland, or to New Zealand from Melbourne.

Australia post delivery targets are here, use our post code 3031 to calculate

Please ensure you are providing a shipping address to which the item can be safely delivered and left – we can not send replacements or refund for items deemed “left in a safe place” by the carriers. Once the tracking number has been sent to you, please make note of it, and track it both with the local carrier with whom it was dispatched, and also with your local post if ordering internationally. The international tracking reference will provide more information

If shipping internationally, DHL is an express service for extremely quick delivery, while Aus Post is an economy tracked service.

If you are unsure about Shipping Dates, please enquire before placing your order to megan@forgetmenotjournals.com